COVID 19: TO OUR CLIENTS

We are committed to keeping our offices healthy and safe for all of our patients, clients, staff, and family members. In light of growing concerns about the spread of COVID-19, also known as coronavirus, we would like to make you aware of actions we are taking.

STEPS WE’RE TAKING IN OUR OFFICE

  • Placing hand sanitizer around the office for use by both clients and staff. We are routinely disinfecting commonly touched surfaces, such as desks and chairs, door handles, etc., multiple times a day.
  • Constant communication with our entire staff about the best hygiene practices to ensure you feel that our office provides a safe and clean environment.
  • Curbside triaging for stable patients.

WHAT WE’RE ASKING OF YOU

  • Please call us at 703-451-8900 when you arrive for your appointment. We will send a team member out to greet you and bring your pet in while you wait in your car.
  • We are asking all clients who have COVID-19 like symptoms to reschedule any appointments or send another authorized agent to present their pet to our hospital.
  • In the interest of public health, we kindly ask you to only make essential veterinary appointments at this time.
  • Wash your hands or use hand sanitizer immediately upon entering our office.
  • Our hospital is a no handshake zone – our staff are practicing social distancing and maintaining a 6 foot distance from other people – that means our clients as well.
  • Cough into a tissue. If you are coughing a lot, it is probably best to avoid coming in for your appointment.
  • If you or members of your family have been required or asked to be quarantined for any reason, or test positive for COVID-19, and you have visited our facility within 72 hours, we kindly ask you to please alert our hospital.
  • As always, please plan for your pets.  If you or a member of your family becomes ill, we always recommend having a 2 week supply of food, medications, and sanitary supplies, as well as an identified friend or family member who can help care for your pet if needed.

It is important to note that COVID-19 is not thought to be a threat to your pets at this time.  Thank you for your anticipated cooperation during these challenging times.

In Good Health,

Your Regional Veterinary Referral Center Family